make a help request

feeling isolated, lonely or anxious?


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about hello hunter!

neighbours helping neighbours

Hello Hunter partners with churches to mobilise volunteers to help people in need, regardless of their faith background, commitment, or other social standing or identity. It is for people in the Hunter Region experiencing loneliness and or social isolation.

how we help!

Friendly Chat (1)

friendly chat

Our volunteers are available for a friendly chat. They are not counsellors or health professionals but they have time to listen. If you need specialist help they will assist you in finding the help you need.


Deliveries (1)


They can make a delivery of essential food or medicine if a temporary situation has come up that means you are unable to get to the shops. 


Hello Hunter Prayer Training (1)


Hello Hunter partners with Churches and their volunteers are available to pray with you on request. In times of crisis prayer can provide comfort and direction.

"My sister and I are students. We are not from here and are having trouble being able to afford groceries. We have never asked for help before." International students needing food relief that were linked to local food relief agencies.
"I used to work and volunteer but now I can't get out much. I have outlived my friends and family. I have people who shop, clean and take me to appointments. The rest of the time I sit looking out the window. It means a lot to have someone who has time to listen."90 year Lake Macquarie resident who has reached out to Hello Hunter

how to get help!

A request for a call back can be placed at anytime by leaving a message on 4948 6837 or you can facebook message, email  or fill out an online 'Help Request' and we will get back to you! 

help request!

NOTE: Call Centre Demonstration Scenario (the neighbour in this clip has been acted by a volunteer). The privacy of all those who reach out for support is protected. 


Hello Hunter is not a crisis or emergency number. If you are in immediate risk of harm please call one of the following numbers. EMERGENCY call triple zero  000 (If someone is seriously injured or in need of urgent medical help, your life or property is being threatened or you have just witnessed a serious accident or crime). LIFELINE 13 11 14 (If you are having suicidal thoughts. While it is OK to have suicidal feelings, it is important to reach out and let someone know how you’re feeling). NSW DOMESTIC VIOLENCE HELPLINE 1800 6564 63 (Crisis counselling and referral for women experiencing domestic violence).

  • Hello Hunter is a non-contact service. Friendly chats are by phone or other social media platforms. Deliveries are non contact.
  • Hello Hunter is persons 18 years and over.
  • Hello Hunter requests must be placed by the person seeking assistance.
  • Hello Hunter volunteers are screened and trained to be able to provide a 'friendly chat' (neighbour to neighbour). They are not specialists in disability, counselling, financial, health or other specialist skills. If you need specialist assistance, you will be referred to the appropriate service.
  • Hello Hunter is for persons living in the Hunter Region.

help directory 

Copy of Finding help (1)

The Hello Hunter Directory contains information and links to church and community services that assist those in need. 

hello hunter volunteers

Hello Hunter is committed to the safety of all those participating in the programme. Volunteers are screened, trained and supported by their team leader and the regional call centre team.

volunteer info
volunteer application

"Volunteering to make calls to people who need help matters to me because it is a way for me to support others, and show them their value." 

"I think it encourages both me and the person I am chatting with."

HELLO HUNTER VOLUNTEERS                                         

hello hunter partners with churches

Hello Hunter partners with Christian churches to mobilise their volunteers in a community safe framework that is committed to protecting all those connected to the programme. Information, resources and registration links for partnering churches and Christian organisations are below.

church info
church registration
volunteer info (1)

community safe

Hello Hunter is committed to the safety of volunteers, staff and every person who reaches out for assistance. We are committed to preventing harm and abuse and understand that we are responsible and accountable under State and Federal law to protect children and vulnerable people.

If you have any feedback, concerns or complaints we encourage you to connect with us by completing a feedback form. Hello Hunter is committed to responding appropriately and respectfully to concerns raised. Hello Hunter's Feedback Form - CLICK HERE



Hello Hunter is a charity of CityServe Incorporated ABN 96145519715. It is a volunteer community organisation that does not receive government funding.

 If you would like a donation invoice or tax deductible receipt please email your details to


CityServe Account Details:
Acc Name: City Serve
BSB: 082 514
Acc: 771845378
Ref: Hello Hunter

Donations to CityServe Incorporated  are tax deductible.